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Chinese customer service 中文客户服務:
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If you have received an email notifying you that your order has been shipped, please visit the Canada Post website to track your parcel. You will need the Tracking number that can be found in your delivery confirmation email.

If you have not yet received such an email, your order has not yet been shipped. If you have further questions, please email customer service.

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Customer Service Hours: Monday to Friday 8:30 am to 4:30 pm EST

Send us an email or call:

Customer Service 1-888-819-3005

Chinese Customer Service 中文客户服務 1-877-250-1665