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Have a question?
Email customer service or
Call 1-888-819-3005

Chinese customer service 中文客户服務:
1-877-250-1665

To check the status of your order, please click here

US and International Orders

Some of our products cannot be shipped outside of Canada due to licensing agreements. However, many can be and we would be happy to arrange for delivery to your country.

US orders can be placed on our website but please note that the shipping costs listed are subject to a 10% surcharge, and that there is no Express Delivery to the US. Your order will appear in CDN$ and your credit card company will convert the amount to US$ at the current rate.

Our toll-free number is only for Canada. Please send us an with a description of the item you are interested in as well as your postal address. We will get back to you with a price in Canadian dollars that you can accept or decline. If it is a product that we cannot ship outside of Canada due to licensing agreements, we will do our best to find a supplier in your country who can help you.

Some of our products are available in the UK and Europe at: interwood.tv
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We look forward to helping you!


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Questions, Comments or Suggestions? We'd love to hear from you!
Customer Service Hours: Monday to Friday 8:30 am to 4:30 pm EST

Send us an email or call:

Customer Service 1-888-819-3005

Chinese Customer Service 中文客户服務 1-877-250-1665

Order toll-free Monday - Friday at 1-888-819-3005

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