Interwood Direct - Crystalift


Crystalift Resurfacing Questions

	What is professional microdermabrasion?
	Professional microdermabrasion is a non-invasive, non-chemical, non-surgical method of skin resurfacing that usually requires an appointment in a doctors' office or spa. Professionals use a special machine with a vacuum-like tube that simultaneously circulates crystals on the skin as it removes dead and damaged layer of skin cells to reveal healthier-looking skin below. Treatment costs range between $100-$200 per session and are usually sold in a package (series) that can cost thousands of dollars!

	What is Crystalift, and why is it so effective?
	The Crystalift System is the FIRST and ONLY at-home skin resurfacing machine using the SAME crystal and vacuum technology , just like professional treatments. With Crystalift, bring home your own personal resurfacing machine whose dual-action process combines both crystal resurfacing and vacuum-lift therapy to help stimulate surface cell renewal, allowing smoother, fresher skin to emerge – in one simple to use system. It's easy, convenient and takes less than 10 minutes to give you softer, smoother, younger-looking skin for a fraction of the cost.

	How quick before I see my results?
	You'll notice an immediate difference in your skin's tone and texture after your very first treatment and you'll have a noticeable glow to your complexion. With continued use, you can see the appearance of fine lines diminish, wrinkles soften, pore size reduce, and age spots fade, revealing a younger-looking, more radiant appearance.

	How often do I need to use Crystalift?
	For optimal results, use one Crystal Capsule per week to achieve a healthy-looking, youthful glow. You can also use Crystalift to treat your neck, hands, chest areas, all of which will enjoy more beautiful and silky, smooth skin. After use, as with any exfoliation product, you should always protect your skin with a high SPF sunscreen. Although there is no downtime with Crystalift, we do not recommend using Crystalift on a daily basis.

	How long should a Crystalift treatment take?
	Treatment times vary per individual. Typical length is from 3-10 minutes depending on the treatment area and the strength chosen on the Comfort Control Feature.

	Is it normal to have crystal residue on my skin after a treatment?
	Yes. Some mineral crystals are left behind to indicate the areas you have treated. You can simply rinse skin thoroughly with warm water and the crystals will dissolve away.

	Is Crystalift safe?
	Crystalift was designed for easy, safe, at-home use. You can control the strength of your treatment by adjusting the Comfort Control Feature for your skin sensitivity. Also, the crystal stream will not flow from the wand unless the tip has made full contact with the skin. Crystalift uses only natural mineral crystals that are designed to disintegrate in water – should you get any in your eyes or mouth simply flush with water. You can easily rinse them away.

	What is in the Crystal Capsules?
	Each crystal capsule contains the same pure and natural micronized mineral crystals used by professionals. They are designed to disintegrate in water so they are safe and gentle, yet effective on your skin. Should you get any in your eye or mouth, simply flush with water.

	Is Crystalift right for my skin care problems?
	Crystalift can be used on all skin types (dry – oily - combination) and also works on all skin tones: light, medium and dark. It is designed for anyone who wants to visibly reduce the appearance of fine lines, brown spots, sun damage and blemishes. However, do not use Crystalift on skin problems including but not limited to: active acne, eczema, rosacea, over moles or growths, or any other skin ailment. It is recommended that you consult a physician before starting any new skin care regimen.

	Can I use Crystalift on other areas of my body?
	Crystalift can be effective on other areas of the body such as the neck, hands and dÃ©colletÃ©. However, do not use on sensitive tissue areas including but limited to: underneath the eye area, eyelids, and lips.

	Should I feel any discomfort during a treatment?
	No. Crystalift should be gentle and painless and leave your skin feeling fresh, clean and silky smooth. If you do feel any discomfort, adjust the Comfort Control Feature to a lesser strength. Make sure you are constantly moving the wand during your treatment. You do not need to apply pressure.

	Can anyone use Crystalift?
	Crystalift is excellent for women and men. It should not be used by anyone under 18 or anyone with a skin condition including but not limited to: active acne, eczema, rosacea, over moles or growths, or any other skin ailment. It is recommended that you consult a physician before starting any new skin care regimen.

	Can I use my skincare products with the Crystalift System?
	Yes...however, be mindful of any ingredients that could irritate the skin (i.e, retinol, retin-A, etc.). We recommend you consult your physician before using other products with this treatment.


Ordering & Shipping Questions

	What is included when I purchase my Crystalift Resurfacing System?
	The Crystalift Resurfacing System is a complete skin care solution offering a simple, easy, and affordable alternative to expensive treatments found in dermatologist office and exclusive salons. Your package includes: * Crystalift Resurfacing Machine: Designed with a 'Comfort Control' feature that allows you to customize your treatments to your skin sensitivity; * Complete Treatment Series: A full month of treatments (four Crystal Capsules); * Instructional DVD: Shows you exactly how to use the system * FREE BONUS GIFT

	When will my package arrive?
	Your Crystalift package should arrive within 2-4 weeks. Call customer service if you have any further inquiries at 1-888-275-5205.

	How do I re-order Crystal Capsules?
	You can re-order Crystal Capsules on our website here.

	How much is shipping and handling?
	All Crystalift Resurfacing Systems are assessed a $19.95 shipping and handling charge. Additional Treatment Series are assessed a $5.95 shipping and handling charge.

	What credit cards do you accept?
	We accept Visa, MasterCard and American Express

	Is my credit card information secured?
	Yes! We encrypt all information sent via the Internet, so that data is transmitted privately and securely. Interwood makes every effort to protect your online order by using Secure Socket Layer (SSL) Technology.

	When is my credit card charged?
	Items are charged to your card when they ship, which is usually within one business day.

	I am very happy with Crystalift and I would like to share my story?
	We love to hear from our customers. Please send your comments by email.

	What if I want to return my product?
	We stand behind our products 100%, therefore we offer a 30 Day Money Back Guarantee. To make a return: Please return goods as securely as possible in original carton with original shipping label. Using the return form enclosed with your item, please indicate your Order Number (refer to label) and Date of Purchase, reason for return and action required (i.e. refund/replacement). Ship via insured parcel post, or another traceable method. This is in your best interest as we cannot be responsible for items lost in transit. Do not ship C.O.D.; we cannot accept parcels sent this way. Mail returned items to: Interwood Direct, 101 Canarctic Drive, North York ON M3J 3N1 Please include all elements that were with your original order along with your original sales receipt. All refunds will appear back onto the same purchasing credit card. We are unable to accept returns marked: Return to Sender. For more information, please call 1-888-275-5205.