How does the steam work? Can it sterilize?
The steam can kill the micro organism and germs that are harmful to human body.

There's no need to use detergents while using Eco Steam Extreme. Therefore, micro organism and germs won't generate the antibody (against detergents,) and release the toxin again.

Eco Steam Extreme can be used 20 to 30 minutes continuously per tank (capacity: 550ml), it helps to save the water resources.

By using Eco Steam Extreme, you can avoid the emissions of harmful chemicals, there's no pollutions occurred to the environment & customer. Besides, without using detergents, it will not damage the objects you clean.

Steam is gaseous, it will catch and dissolve small contamination dust while cleaning.

Dry steam will not leave water stain on the surfaces of cleaning objects, it will not corrode the wooden furniture as well.

The temperature of steam exceeds 105 Celsius degree, with great sterilizing function.

Why is Eco Steam Extreme so different? Is it better than other traditional steam cleaners?
The old cleaner is heating by boiler, the steam is moist and always dripping. But for Eco Steam Extreme, it sucks water from the tank manually, through double vaporizer heating elements to generate the steam, it's dry and clean, will not leave a mess.

How long can I use Eco Steam Extreme continuously?
When you fill up the water tank, it can be used approx. 20 to 30 minutes continuously.

How much is the power specification of Eco Steam Extreme?
It's 1,500W.

Is the mop reusable?
Yes, you can reuse the mop. It's recommended to wash it with detergents after each using.

What does water filter gel do?
The water filter is made of Japanese gel, it helps to reduce hardness like Ca & Mg in hard water, so it leaves less water stains on objects than other traditional cleaners. Also, it extends the cleaner's using life time.

How long is the life time of filter gel? Is there anything I should pay attention to before using?
We recommend you to change the water filter annually. Take out the gel while not using the product, and put it in a cool and ventilated place. If the product is not in use for a period, we suggest you to soak the gel in water, make it fully wet before use it again.

How do I maintain my Eco Steam Extreme?
Always allow the ECO Steam Extreme to cool down before removing the attachments or storing. If the cloth mop is dirty after use it can be machine washed, take care that the dirt from the cloth mop does not stain other items in the wash. Replacement cloth mops etc. can be purchased from your retailer. Always empty the water tank when not in use. Store the power lead by wrapping it around the storage hooks on the handle and main body sections.